What we collect
When you place an order or contact us, we collect the information you provide: name, shipping and billing address, email, phone (optional), and payment details processed by our payment provider. When you browse glenki.com, we collect basic analytics such as pages visited and device type.
How we use it
- To process your order, ship your product, and handle returns.
- To reply to your support messages.
- To send order updates and, if you opt in, occasional marketing emails you can unsubscribe from anytime.
- To improve our website and product with aggregated analytics.
Who we share it with
We share only what's needed with vetted service providers: our payment processor, shipping carriers, email platform, and analytics provider. We never sell your personal information.
Your rights
You can request a copy of your data, correct it, or ask us to delete it at any time. UK/EU residents have full rights under UK GDPR; California residents have rights under the CCPA. Email privacy@glenki.com and we'll respond within 30 days.
Cookies
We use essential cookies to keep your cart working and analytics cookies to understand traffic. You can decline non-essential cookies from the banner shown on your first visit.
Contact
Questions about this policy? Write to privacy@glenki.com.